What you will learn and how you benefit
Learn to use cloud-based tools for organising files, sharing documents, and working with others in real time.
Build confidence with workplace communication, including advanced email skills and professional document creation.
Use AI tools to write, summarise, edit and support everyday workplace tasks.
This course is for people who want to grow their practical workplace skills and feel confident using the digital and AI tools most employers rely on.
Boost your workplace confidence:
Understanding how to collaborate online, manage files, and use AI-powered tools will help you feel more prepared for modern work environments.
Learn to use powerful digital tools:
Skills in cloud storage, shared documents, email features, AI assistance, and task managers make everyday work smoother and more efficient.
Enhance your employability:
By learning how to create clear documents, organise information, and communicate professionally, you’ll be better equipped for job searching and workplace expectations.
PREREQUISITES
Is previous knowledge required?
Yes. You need to complete the Digital Passport Digital Skills Level 1 course before you can start Level 2. But don’t worry, our bite-sized modules make it easy for you to learn even if you only have a few minutes a day!
Level 1
This is where you’ll start your digital journey. It will give you an understanding of digital skills required to move to the next levels.
Level 2
You’ll need your Digital Skills Level 1 badge in order to progress to Level 2. You’ll step up your digital knowledge.
Level 3
You’ll need your Digital Skills Level 1 and 2 badges in order to progress to Level 3. This is the most advanced Digital Passport content.
OUTCOMES
What will I get at the end?
Once you complete Digital Skills Level 2, you can:
Have more advanced digital skills
You will master some of the more advanced digital tools to increase your confidence and efficiency to perform personal and professional tasks.
Earn your second badge
You’ll receive your Digital Skills Level 2 badge, which you can add to your CV and LinkedIn profile, to let potential employers know that you have the skills they’re looking for!
Unlock Digital Skills Level 3
By completing Digital Skills Level 2, you will unlock modules covering more advanced areas of digital skills, so you can continue on your learning journey.
Ready to boost your career?
See our other courses
Start your digital journey with confidence. Level 1 covers the essentials, like using your device safely, navigating the internet, and getting comfortable with email. You’ll build a solid foundation that helps you feel more capable online. Perfect for building the foundations you need in everyday life and work. Complete Level 1 to unlock Level 2.
Step confidently into digital career pathways. Level 3 helps you apply what you know—communicating with customers, using project tools, building simple websites, and understanding the tech shaping future jobs. You’ll feel ready to take on digital roles and new career opportunities.
In this course, we’ll guide you through all the steps for finding employment. From job websites to social media advertisements and even approaching businesses in person, we will cover everything needed to get you prepared to start job hunting.
In this course, we’ll build on what you’ve already learned and start covering what you need to know once you’ve found your new job so you can make a great first impression! From reviewing your contract and employee rights and how to take care of your mental health.